Service Level Agreement
What is a service level agreement?
A service level agreement (SLA) is a formal agreement between The Link, schools and services across the Tees Valley that is negotiable to the needs/requirements of your organisation.
Here at The Link we can be flexible in how we deliver our Service Level Agreements, please see our SLA model below;
Service Level Agreement Model A
Service Level Agreement Model B
An identified practitioner will be placed in your school for an agreed weekly slot. In this slot the practitioner can offer a range of therapeutic intervention dependent on both the needs of the client and their skills. The practitioner will work in partnership with the school to manage their waiting list providing bespoke 1-1 intervention or therapeutic/psycho-educative group work for children that have an identified mental health need. Essentially the school will be able to use the practitioners skills in a way that most suits their individual needs potentially providing Training, Staff Drop ins, Group Intervention, Mental Health assemblies, signposting, alongside any therapeutic intervention. This will depend on the school's needs and will be discussed and reviewed with the identified practitioner and their line manager/clinical lead.
We can arrange for our Operations Manager or Therapeutic Lead to meet with representatives from the school to discuss individual school needs and the benefits of The Link Service Level Agreement.
InsideOut Mental Health Support Team
Voluntary and community sector providers have formed a partnership to create the South Tees Mental Health Support Team, also known as The InsideOut Team. The partnership members include;
The InsideOut Team work with, and in selected schools across Middlesbrough and Redcar & Cleveland, supporting children and young people experiencing mild to moderate mental health issues. Requests for support will come from the school to the InsideOut Team via weekly in school meetings.
For more information on the InsideOut Team and the schools they provide support in, please visit their website.
If your child/young person does not attend an InsideOut school, or your school is not listed on their website, please contact us to see what support we can offer.